Privacy Policy

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, and profile picture when you create an account
• Payment Information: Payment method details (processed securely through our payment partners)
• Order Information: Order history, preferences, and communication with chefs
• Chef Information: If you register as a chef, we may collect additional information such as your location, menu details, and verification documents

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your orders and transactions
• Communicate with you about orders, updates, and promotions
• Verify your identity and prevent fraud
• Comply with legal obligations

We may share your information with:

• Chefs: When you place an order, we share necessary order details with the chef preparing your meal
• Service Providers: Companies that help us operate our platform (payment processing, delivery, marketing)
• Legal Requirements: When required by law or to protect our rights and safety

We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure payment processing through certified partners
• Regular security assessments and updates
• Access controls and authentication requirements

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate personal data
• Withdrawal: Withdraw consent for data processing
• Deletion: Request deletion of your personal data (subject to legal requirements)

To exercise these rights, please contact us at hello@potluckhub.io

We retain your personal information for as long as your account is active or as needed to provide you services. After account closure, we may retain certain information for legal, accounting, or fraud prevention purposes.

Our services are not intended for children under 18 years old. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new policy.

If you have any questions about this Privacy Policy, please contact us:

• Email: hello@potluckhub.io
• Phone: +65 8121 3280
• Address: 12 Woodlands Square #07-85/86/87, Woods Square Tower 1, Singapore 737715